Support for an organization any size! Think like a consultant, deliver like a tech.
- Polarise helpdesk – with over 20 years experience.
- We support all your users who need work access – anywhere, any time, on any device.
- Email your request with auto ticket creation
- Speak directly to our helpdesk
- Desktop and end-user support
- Remote support
- Onsite support
- Workshop for physical repairs, upgrades and hardware assemblies
- SSD upgrade packages
Contact us today to find out more.
No Contracts, no monthly costs and no need to add IT staff to your payroll. Leverage our helpdesk and have access to your own “pay as you go” IT department with world class onsite and instant remote support services.
At Polarise we provide our clients with proactive server monitoring and alerting in order to offer early warnings of potential system failures and resource utilisation issues.
Proactive IT Support:
We all know that prevention is better than cure, therefore we have put the following proactive IT support services in place in order to maintain a healthy and secure client environment:
– Automated and manual server support
– IT asset tracking
– Patch and security management
Reactive IT Support:
Our dedicated teams who specialise in remote and onsite reactive IT support requests, will resolve your issue in a timely manner. We do not bill extra hours for troubleshooting a problem and finding the best solution. We only bill for the time spent working the problem to resolution.
– Reactive server, workstation and mobile user support
– Back-up change and error resolution
– Permanently deployed onsite IT Resources
– Remote and Onsite Support